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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ramona Dones

December 10, 2025

5  out of  5
rating by Ramona Dones
"Have been customer for many years. Steve always provides great service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Renee Scott

December 4, 2025

5  out of  5
rating by Renee Scott
"Steve helped me keep my rate low."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mary Green

December 2, 2025

5  out of  5
rating by Mary Green
"Mr Knapp is very Professional, efficient, and friendly. He handled my problem and concerns quite delegently .."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Glynis Johnson

November 24, 2025

5  out of  5
rating by Glynis Johnson
"Always a pleasure to talk and do business with Steve."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ronnie Williams

November 24, 2025

5  out of  5
rating by Ronnie Williams
"Excellent 👍"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kay Rudolph

November 21, 2025

5  out of  5
rating by Kay Rudolph
"Great job lots of help"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ann Streater

November 19, 2025

5  out of  5
rating by Ann Streater
"I have been with this Agency for 40 plus years and I have always been very satisfied with my agents help. I have had car insurance from the very beginning with my very first car and he has never let me down to this day."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Keonne Hyde

November 14, 2025

5  out of  5
rating by Keonne Hyde
"Steve spent a lot of time helping me set up my State Farm online account so I could get a 10% discount on my car insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aaron Bauza

November 13, 2025

5  out of  5
rating by Aaron Bauza
"Steve has always been very helpful and easy to deal with. I would highly recommend his agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jerome Montgomery

November 11, 2025

5  out of  5
rating by Jerome Montgomery
"Steve has been very helpful in assisting me to set up my online accounts.7"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Willie B Hadley Jr

November 6, 2025

5  out of  5
rating by Willie B Hadley Jr
"State Farm Agent Steve Knapp is very well versed in their policies and he has provided great customer service for quite a few years now. Honestly, I have no complaints about him and State Farm, and thank them for their efficient consistent customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Venetha Davis

October 30, 2025

5  out of  5
rating by Venetha Davis
"Steve has helped me for almost 50 years.Great agent."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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King Shawn “Shawn1”

October 29, 2025

5  out of  5
rating by King Shawn “Shawn1”
"Great service. Helpful advjse."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marcia Patterson

October 29, 2025

4  out of  5
rating by Marcia Patterson
"I’ve been with Steve Knapp at State Farm for over five years and he’s always been fair and reasonable with making sure I get more bang for my buck!"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Chris Dashke

October 29, 2025

5  out of  5
rating by Chris Dashke
"Mr. Knapp has always been fantastic. Whether answering a question, or passing along new information to us, he has always been the best!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Larry Canady

October 17, 2025

5  out of  5
rating by Larry Canady
"My agent tops in Belleville. Steve has helped me many times over the years."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Paul Cahnovsky

October 16, 2025

5  out of  5
rating by Paul Cahnovsky
"Steve is always friendly and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kathleen Delaney

October 15, 2025

5  out of  5
rating by Kathleen Delaney
"Have known Steve for years, great ag ent. Always available if I have a question."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Damon Baisden

October 7, 2025

4  out of  5
rating by Damon Baisden
"Very pleasant experience over the years. Only Problem is insurance cost keeps going up. No fault of the agents however.."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Ruby Austell

April 15, 2025

5  out of  5
rating by Ruby Austell
"Mr. Knapp is knowledgeable, courteous, professional and a valuable asset to The State Farm Insurance Agency. I have known and been a customer for more than fifty years. Because of the reputable and good service I receive ; I have increased my coverage with him (car, home and life). I am very pleased with the service I receive. I will continue to patronize him. I tell others about him. I value him and his services, If you want Good Service Call Mr. Knapp!"
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Danyell Dunlap

June 10, 2024

5  out of  5
rating by Danyell Dunlap
"Great 👍"
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David Jarvis

December 29, 2023

5  out of  5
rating by David Jarvis
"Mr. Knapp was very helpful and Professional in helping me get my insurance put on my first car and i am very thankful for him."
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Philip Tinge

December 20, 2021

5  out of  5
rating by Philip Tinge
"Steve cares about his clients as if they are family. Tells them the real truth."
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Coach D. Snipes

December 5, 2021

4  out of  5
rating by Coach D. Snipes
"Great 👍🏽 Place Steve has always been loyal and works with me. I’ve been with SF for decades!"
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Bianca Jenkins

February 12, 2019

1  out of  5
rating by Bianca Jenkins
"If I could give this man negative 5 stars I would. He started yelling at me and berating me because I didn’t have the correct information at the time of purchasing my rental insurance agreement. He has a very short temper and needs anger management. I tried to talk to him and give him the information needed and he refused because he was frustrated about the situation. I didnt what the apartment asked me to and called him to correct what was wrong. If you hate your job then don’t be an insurance agent."