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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Larry Canady

October 17, 2025

5  out of  5
rating by Larry Canady
"My agent tops in Belleville. Steve has helped me many times over the years."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Paul Cahnovsky

October 16, 2025

5  out of  5
rating by Paul Cahnovsky
"Steve is always friendly and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kathleen Delaney

October 15, 2025

5  out of  5
rating by Kathleen Delaney
"Have known Steve for years, great ag ent. Always available if I have a question."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Damon Baisden

October 7, 2025

4  out of  5
rating by Damon Baisden
"Very pleasant experience over the years. Only Problem is insurance cost keeps going up. No fault of the agents however.."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Ruby Austell

April 15, 2025

5  out of  5
rating by Ruby Austell
"Mr. Knapp is knowledgeable, courteous, professional and a valuable asset to The State Farm Insurance Agency. I have known and been a customer for more than fifty years. Because of the reputable and good service I receive ; I have increased my coverage with him (car, home and life). I am very pleased with the service I receive. I will continue to patronize him. I tell others about him. I value him and his services, If you want Good Service Call Mr. Knapp!"
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Danyell Dunlap

June 10, 2024

5  out of  5
rating by Danyell Dunlap
"Great 👍"
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David Jarvis

December 29, 2023

5  out of  5
rating by David Jarvis
"Mr. Knapp was very helpful and Professional in helping me get my insurance put on my first car and i am very thankful for him."
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Philip Tinge

December 20, 2021

5  out of  5
rating by Philip Tinge
"Steve cares about his clients as if they are family. Tells them the real truth."
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Coach D. Snipes

December 5, 2021

4  out of  5
rating by Coach D. Snipes
"Great 👍🏽 Place Steve has always been loyal and works with me. I’ve been with SF for decades!"
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Bianca Jenkins

February 12, 2019

1  out of  5
rating by Bianca Jenkins
"If I could give this man negative 5 stars I would. He started yelling at me and berating me because I didn’t have the correct information at the time of purchasing my rental insurance agreement. He has a very short temper and needs anger management. I tried to talk to him and give him the information needed and he refused because he was frustrated about the situation. I didnt what the apartment asked me to and called him to correct what was wrong. If you hate your job then don’t be an insurance agent."
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hort380

October 22, 2018

5  out of  5
rating by hort380
"Very smart man knows what you need very helpful"
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Leslie Ryan Ellis

March 15, 2018

5  out of  5
rating by Leslie Ryan Ellis
"Steve is always ready with a solution for any insurance questions. Super guy!"
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Robert Gates

November 17, 2017

5  out of  5
rating by Robert Gates
"Steve has been taking great care of both generations of family for decades. Very customer-oriented service!"